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Frequently Asked Questions
What are the minimum order quantities?
Minimum order quantity varies depending on product and customization needs.
However, most products have a low MOQ, starting from 100 pcs.
To find out the minimum quantity of a single product, check its product page on our website.
Our goal is to fulfill orders of all sizes, empowering both large companies and also new, small ventures that are just beginning, so don't hesitate to contact us and get a quote!
Is it possible to order less than the MOQ?
No, since the minimum quantity is basically the base cost of the product.
Above the minimum quantity, the cost per unit decreases considerably the more units are made.
What is the total order fulfillment & delivery time?
Most orders, whether large or small quantities, are delivered in a total of 10 to 13 business days, in all of the United States. For international orders, check each product page for shipping information.
What kind of document file should I upload to quote?
Any document file, but the artwork image must be in good quality.
We appreciate if your upload is a PDF or Adobe Illustrator file, but it's not mandatory.
For entrepreneurs just starting out, our mission is to keep all your labeling requirements as easy and simple as possible, while you focus on growing your brand and getting those sales!
Customization
All our products can be completely customized. This means they can be of any size, shape, color, etc.
Each different product has its own customizations, so we recommend exploring each product page in detail.
Where are you located?
We operate in the United States; we ship to all 50 states from Southern California.
For international orders, check each product page for shipping information.
What is the total order fulfillment & delivery time?
Most orders, whether large or small quantities, are delivered in a total of 10 to 13 business days, in all of the United States. For international orders, check each product page for shipping information.
Shipping
We offer standard USPS shipping to all of the United States. You can also pick-up your order in Newport Beach, CA.
Orders in the United States have a fixed shipping fee of $10, no matter the order size. This is because for larger orders, shipping is already included in the total cost.
In most cases, shipping is handled by USPS Priority Mail®.
The shipping fee is paid during checkout on our website.
How do you process payments?
All payments are processed through our website's checkout, using PayPal or Stripe.
These solutions allow us to accept all kinds of credit, debit and prepaid cards.
What if my products are defective or have quality issues? Can I get a refund?
Under normal circumstances, we do not offer refunds on orders due to the nature of 100% customized products.
In the event of defective products or quality issues, we take full responsibility and proactively work with our customers to arrange a solution, which can result in a replacement, refund, or credit for your next order.
We help brands make a lasting impression through labels.
Let's work together!
